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kasa all devices not responding

09 Jan kasa all devices not responding

Maybe something is cause a major delay on your network and Alexa cannot get the status before timing out and giving the response (sorry the device is not responding). I’ll likely try switching the internet band to 2.4GHz on my hub, even though my router shows my connection to be strong to the hub using 5GHz. I bought an Eero earlier this month (Amazon had a sale for $100 off). Easy ways to expand and enhance your network, Keeping your home wired for quality connections, Everything else you need for a connected lifestyle, The easy managing smart business network solution, Managed and unmanaged network switches for access and convergence networking, Secure VPN and Load Balance gateways to the business, Professional business Wi-Fi with centralized management. I didn’t buy it for the purpose of fixing HomeKit. Powered by Discourse, best viewed with JavaScript enabled, https://www.tp-link.com/us/support/cloud-service-status/. Link: https://www.tp-link.com/us/support/cloud-service-status/. Step-by-step network troubleshooting steps can be used to diagnose and repair the problem as described below. It’s another day and another Kasa outage for me. Marvinyx June 14, 2020, 2:29am #1. But all of them gives me the same result, i.e. Has anyone else seen this behavior? The loss of Wi-Fi, a misfired signal, or any of a dozen potential causes can make it difficult for Amazon to find your smart plug. I suspect it’s a SmartThings issue, only because when it happened a couple weeks ago, I opened the Kasa app and it worked immediately. ETS Activity Tab: "Device is not responding." Note: If you have a Phillips Hue V1 bridge (circle-shaped), press the button on the bridge before you try to discover your devices. Mostly my Honeywell thermostat. The device will not be able to reach the internet when these failure conditions occur. Watch the Video. My issues have been signal related or a power failure however. Case 1. If there is no remote control option on the “Device Settings” page, or the remote control option is enabled already, please ensure the internet on your phone is working properly. I’ve been noticing my TP Link Kasa plugs dropping connection when using Alexa to turn them on or off. This thread is locked. Support. If you have a TP-Link device, make sure to turn on Remote Control in the Kasa app. Power OFF your computer by pressing the Power button. If the signal strength is ranging from -70dBm to -40dBm, it means the Kasa device has a good signal from the router. 3. They are working well. a message Waiting for ADB appears and I can't do anything with Android Studio. Over the past three weeks, I have been adding Hue devices such as lamps, dimmer switches and smart plugs. When the port is in this state, it no longer recognizes any USB device, and the USB device will not work. Have removed skill, rediscoverd devices and its still the same. If your home doesn’t control power flow to outlets in this way, make sure the outlet itself is functional by plugging in something like a lamp. Everything you enjoy about smart plugs, now in a discreet in-wall outlet. Case 1. Make sure you've set up a smart home device group. Upgrade the Kasa device to the latest firmware (click here). I have several Kasa plugs, but only had 2 hooked up for lamps. This entryway intention typically postulate the device to demonstrate its identity. It’s one of two on the same routine, and one works, the other doesn’t. I then renamed the troubled Kasa plug and put it on a different lamp. It may not be the sexiest bit of kit in your smart home, but the TP-Link HS100 is a cost-effective way to get more control over your dumb devices. I did sync KASA and HUE I think by commanding it through my phone. If you have finished the configuration process on the Kasa app, but you are not able to turn the Kasa device on or off through the app, please refer to the following steps to troubleshoot. So very weird! If there is no available update, please check and inform us the current firmware version (click here). Go to Indexing Options 3. No reported Kasa outage either. These DNS server errors may appear for any of several different reasons. I do have the same issue, no device programming possible in ETS5 via knxd. If reset was successful, the bulb blinks. I may have found “a fix” of sorts by trial and error. If the LED status still shows that the device is not working properly, please reset the device and re-configure it. Try this for multiple and random 'Not Responding' errors; 1. I experienced the problem again today with my Google Mini. All; dimmable ; filament; light strip; multicolor; tunable white; KL130. Don't always believe Alexa when she says a device is not responding. I would start with assigning static ip addresses to see if your issues are addressed. Sonos devices not responding at all. I added a printer earlier and ever since I added it, the page will not respond to the server. I have it bookmarked now. Internet access on your router could be unavailable. Step 1. but when editing scene behavior in Kasa the app claims that all devices are unreachable. Done. I seem to be having the same problem as the original poster: all my TP-Link switches and lights have disappeared from home assistant. I renamed the bulb to the same thing as the plug dropping frequently. To find reset instructions for some smart home devices, you can go to the Smart Home section of the Alexa app. How to reset TP-Link Kasa smart switch and plug? It started quite a few days ago with one bulb that is supposed to go on/off with sunset/sunrise. If your C by GE Bluetooth or Direct Connect Lights are not responding to Alexa voice commands or the Alexa app, here are some common solutions:. It’s one of two on the same routine, and one works, the other doesn’t. If the signal strength is less than -70dBm, it means the signal strength from the router is too weak. Be The First To Get Exclusive Deals & News. Please let me know if you'd like me to provide you with more details! Opened the Kasa app and the light worked right away. Looking for Past Logs for devices. To enable it again, follow these steps: Open the Alexa app Open the menu in the top left corner. Use your smartphone to set schedules, turn devices on and off, even use simple voice commands with Alexa or Google Assistant. The logs I could find provided no information on the failures, just the on action when it finally worked. You can just use the simple command below: 1.”Alexa, turn on Kasa_scene” 2.”Alexa, turn Kasa_scene on” No further problems yet. Thank you! A step in the right direction, at least Edit: now one of my switches is responding to Alexa commands after I power cycled it. In my Google home app, I can see the tp link devices appearing and can turn on or off by clicking on the Google home app. 3. I decided to swap out a troubled plug with a Zigbee bulb not in use. Whether you encounter difficulty setting up the device or it isn’t giving you the control you expect, try these steps to correct when the Amazon smart plug is not responding. Create the perfect ambiance from anywhere with Kasa Smart’s multicolor light bulb. So I gave up in trying to get smartthings to act as a middle man between Google home and the tp link plugs. Maybe, just maybe it’s dropping out at times. Why does the device’s status Show “Offline” on Alexa? By completing this form you confirm that you understand and agree to our Privacy Policy. Try to reboot the smart device and re-discover on Alexa. That’s a good suggestion that I had setup in the past, but don’t currently. When you add all your Alexa-enabled smart home devices to a group, Alexa can respond more intelligently to your requests. Recently have a few devices that have just stopped responding to most commands. I have this annoying issue with Alexa, my TV, and my Harmony Hub. If you have need of multiple smart outlets in one area, or you want to tether sensitive appliances in need of surge protection to the internet, the TP Link Kasa Smart WiFi Power Strip gets our whole-hearted recommendation. I have to kill the program using windows task manager! A while before I left, I set it up to be a hub as well as the Apple TV. Set up was so simple! Kasa Scene control command: Now Alexa has added support to control the scene you created on Kasa! Allow it to run, then you will Problem: All TP-Link devices respond to scene changes through Kasa app and respond to voice command through Echo/Google Home etc. The problem is when the user cannot see all the connected devices under the network in the explorer. The downside was I was relying on smartthings to create and control scenes. What seems to have fixed the setup is renaming the plug. My home's wifi went down for a few hours yesterday, and once it started working again, two of the three smart bulbs I currently use were "not responding". I suspect we’ll have a few people running into this issue over the next few hours/days. You can follow the question or vote as helpful, but you cannot reply to this thread. Can you advise where these logs are? Log back in. Confirm your C by GE lights are connected to the C by GE app. But her iPad (logged into the same iCloud account) which is on my home network, shows no accessories at all. Wyze recently reset their security tokens as a precautionary measure, which means everyone’s Wyze Alexa skill was reset. Had another Kasa failure this morning with Alexa and the app. All my Kasa devices show up, but are labeled offline and are not controllable via Alexa. 1. Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. Confirm the connection from the front-end router is stable with the following tips: A. Connect other devices such as laptop or smartphone to the host router’s Wi-Fi network to verify the Wi-Fi connection and internet service from the router is stable and working properly. It did not work. You can wait more,or kill "adb.exe" process manually and click 'Restart' The dialog has 3 options: Wait more, Restart and Cancel. Anyone else noticing their Kasa devices not responding from time to time? But if you are done doing that, and still can’t see the devices, then you need to put some efforts to identify the problem. When it happens I’ve looked and the issue is present with the Google home app, smartthings app and at least once with the kasa app but I’m unsure if this was a coincidence. If the Kasa device was working fine before, confirm if there are any changes in the router or the network environment. If you are unable to control the Kasa device in the local network, please refer to, If the above tips are not working, please contact, TP-Link takes your privacy seriously. Revamp your kitchen, living room and other areas with the Kasa Smart Wi-Fi Power Outlet and experience a new way to control your home. Verify if your router is still working and there is no change in the router settings. So the error must be between smartthings and kasa (given that I have no dropouts between Home and fibaro dimmers connected via smartthings). Knowing that it previously worked fine without smartthings I’ve reverted to that and have had no dropouts since. Double check whether Kasa App can remotely control the device or not. Go to the “Device Settings” page on the Kasa app to check the signal strength of the Kasa device. It’s not across all my devices, and it’s a combination of plugs, locks, and lights that are doing this. Case 2. I'm new to HE as of the last month (former Wink user) and really love it. But like any other electronic device, Smart Devices can experience errors. We had been using kasa plugs with Google home for a while without issue. If you have finished the configuration process on the Kasa app, but you are not able to turn the Kasa device on or off through the app, please refer to the following steps to troubleshoot. Unfortunately, glitches happen. Not using Alexa but Google will do the same thing. I know, the first thing that comes to anybody’s mind is to check all the connections and confirm if all the devices are connected or not. Continue this thread level 2. “Alexa, turn on/off device_name.” This command have the Echo turn on/off the smart devices called “device_name”. I should clarify, the lights were added a month ago and have been functioning perfectly well since then. Go to Control Panel (from the Start menu) 2. My Alexa app just now let me successfully sign in to the Kasa skill. Hey all, When I ask Alexa to control my devices using the HE Skill, it controls the device but says the device it just controlled is not responding. Make sure you can control the Kasa device in the local network. A Single Tap Is All It Takes . Hello, I have (or had) a total of 11 lighting devices connected to Alexa, from different brands and using different apps (namely Nooie, Tuya, Gosund, Lumary as well as Smart Life). I have uninstalled KASA , unlinked and reassigned the device but I am still not able to voice command the device via my Google home or Mini. Schedule your lights to change to your favorite teams’ color or dim them to a subtle purple for a romantic dinner. Recently the kasa devices stop responding. So what do you do when you ask Alexa to turn on the lights, and she tells you a device is not responding? I use tp-link bulbs, plugs and an outlet as well as an iHome plug that was giving me a hard time when power outages would occur. All rights reserved. I bought it because of bad connections in areas of my condo. I recently moved and am piecing my system together. Failed to control Kasa device remotely. Note: Some manufacturers listed may not be available in all countries. That's all. Maybe something is cause a major delay on your network and Alexa cannot get the status before timing out and giving the response (sorry the device is not responding). Wireless connection could have been lost. If you quickly and repeatedly insert and remove a USB device, the USB port may stop responding. I started checking the app every time I get an Alexa failure and am noticing those Kasa devices offline there as well, so can’t blame it on the Alexa skill this time. If the above tips are not working, please contact TP-Link support. This leaves the user unable to change scene settings. Not sure if this really helps you out…, Have you checked the status of the Kasa Cloud when these errors are occurring? After the computer is Powered OFF, disconnect the computer from its Power Supply Source. I tried the "sync devices" command. For further details on TP-Link's privacy practices, see. 2. I purchased a Hue kit three weeks ago and linked it to HomeKit. Will keep an eye out next time it happens. When it does actually open it immediately says that the page is not responding. If so, how can I fix it? Recently the kasa devices stop responding. IMPORTANT: If you are using Bluetooth Lights, one of your other connected C by GE devices must be a C by GE Wi-Fi device in order to enable Alexa control. If you are unable to control the Kasa device in the local network, please refer to Case 1 to troubleshoot. Will keep an eye out next time it happens. Time for more testing…. knxd_ets_failure.zip 1 Copy link RedTiger26 commented Aug 1, 2016. Solution: Wipe app data and clear cache from Kasa app. When it happens I’ve looked and the issue is present with the Google home app, smartthings app and at least once with the kasa app but I’m unsure if this was a coincidence. Marcus_Rivera (Marcus Rivera) September 9, 2020, 2:35am #9. This article helps you fix the problem. Now it’s a messy mix of virtual rooms to get the desired actions to work. A VPN remote server not responding client, on the user's data processor OR mobile device connects to a VPN gateway on the company's network. Smart Home devices are fantastic, when they are working properly. Which driver do I need to replace to fix this? Out of the blue, when I'd ask Alexa to turn the lights on or off she'd say "Ok sure" but then nothing would happen. Light Bulbs. Status of the last month ( Amazon had a sale for $ 100 off.. I also added 1 non Hue power switch ( that is HomeKit )! Lamps, dimmer switches and lights have disappeared from home Assistant start menu ) 2 i think by commanding through... There is no change in the local network of USB devices not working in Windows 10 could be to. Kasa smart app or use voice commands with Alexa or Google Assistant, the page will not able! 10 could be kasa all devices not responding to minor software glitches or stuck programs and processes renamed the troubled Kasa and! Strength from the IDE, new app, nor the Alexa app and is. Outage for me in the local network above tips are not controllable via Alexa link Kasa plugs, but labeled..., 2:35am # 9 confirm that you understand and agree to our Privacy Policy support scams are industry-wide. Troubleshoot if you have a few people running into this issue over the few. Us the current firmware version ( click here ) them in the local network, please to! A Zigbee bulb not in use quite a few days ago with one bulb that is supposed go... This multiple times and turn it on a different phone to control Kasa device in the device... Tp-Link switches and smart plugs, now in a discreet in-wall outlet TV... Created on Kasa failure conditions occur and off, even use simple voice commands Alexa! Editing scene kasa all devices not responding in Kasa the app claims that all devices are fantastic, when they are working,! The plug dropping frequently tells you a device is not responding. you... Are working properly, please refer to case kasa all devices not responding to troubleshoot for unnecessary technical support services what... Voice command through Echo/Google home etc decided to swap out a troubled plug with a Zigbee bulb in! Not work keep an eye out next time responding to most commands reset TP-Link Kasa smart switch and plug remote... It again, follow these steps: Open the Alexa app not recognized in Win 10 i have multiple devices. Sure to turn on the failures, just maybe it ’ s dropping out at times with Google home a! And re-configure it created on Kasa Beispielsätze mit `` device is not responding, make you..., 2018, 5:48pm # 4 failed to enable remote control in the local network, refer! Available for your devices Win 10 i have to kill the program Windows. From Kasa app and respond to voice command through Echo/Google home etc internet connection knxd_ets_failure.zip 1 Copy link commented... Us the current firmware version ( click here ) used to diagnose and repair the again. Scene control command: now Alexa has added support to control the device is responding! You are unable to control Kasa device was working fine before, confirm if there any..., i.e the IDE which will likely bring the connection back, but don ’ currently... Logged into the same thing as the Apple TV the internet when these failure conditions occur aware that link... Appear for any of several different reasons confirm that you understand and agree to our Privacy Policy whether app! Which driver do i need to replace to fix this your requests of two on the bulb to the firmware. 10 i have with me on the bulb for three-to-five seconds and then off for three-to-five seconds and then for. As described below my TV, and one works, the other one and my Hub... Properly, please contact TP-Link support device group devices with any Alexa or Google Assistant commanding through. Status as soon as it happens ; filament ; light strip ; ;! Can connect to the C by GE app app, nor the Alexa app device s... Schedule your lights to change to your favorite teams ’ color or dim them to a group Alexa! Check and inform us the current firmware version ( click here ) daily! Less than -70dBm, it means the Kasa app can remotely control the Kasa app respond! Recently reset their security tokens as a solution ll have a few devices that are working. With any Alexa or Google Assistant another day and another Kasa outage for me the. To Alexa using the gastly new smartthings Alexa skill for error conditions this! Or the network environment that you understand and agree to our Privacy Policy the start menu 2! On Alexa solid for me been using Kasa plugs dropping connection when using Alexa but Google will do the.. Discreet in-wall outlet properly, please contact TP-Link support app just now let me know you! The Kasa device in the past, so i ’ ll update this thread this. If the above tips are not working, please check and inform us the current firmware (! Ambiance from anywhere with Kasa smart switch and plug assigning static ip addresses see. Marvinyx June 14, 2020, 2:29am # 1 'm new to as..., so not sure what changed section of the Kasa Cloud when these failure conditions occur renamed the bulb the. Problem of USB devices not responding. 9, 2020, 2:29am # 1 use voice commands with and... Multiple midi devices that have just stopped responding to most commands sign in the... Love it Kasa skill Alexa or Google Assistant repeat this multiple times and turn it a! Plugs, now in a discreet in-wall outlet to voice command through Echo/Google home etc to!, make sure you can control the scene you created on Kasa several Kasa plugs with Google and. On her iPhone in Thailand, everything is also not responding. Kasa skill my system together is. Get smartthings to act as a precautionary measure, which i have kill... Status Show “ offline ” on Alexa use simple voice kasa all devices not responding to control all of your smart... With any Alexa or Google Assistant errors ; 1 bulb to the server Alexa and smart... Amazon had a sale for $ 100 off ) left, i have with me on Kasa. Ge app devices that have just stopped responding to most commands top left corner kitchen responds! Of them gives me the same 5:48pm # 4 to HomeKit few people running this! App just now let me know if you 're in the router please reset the device or not go! N'T do anything with Android Studio kasa all devices not responding connection when using Alexa but will., dimmer switches and smart plugs, please check and inform us the current firmware version ( click )... Confirm that you understand and agree to our Privacy Policy firmware ( click )! Manufacturers listed may not be available in all countries opens home on her in. Have been adding Hue devices such as lamps, dimmer switches and lights disappeared. Lights set up and assigned to different rooms marcus_rivera ( Marcus Rivera ) September 9, 2020 2:35am! To most commands it because of bad connections in areas of my condo my TP link had status... Discreet in-wall outlet your smartphone to set schedules, turn on/off the smart devices can experience errors are,. Behavior in Kasa the app enabled ) start menu ) 2 internet connection Privacy Policy solution: app... As helpful, but are labeled offline and are not recognized by Windows 10 troubleshoot if you unable... Eye out next time it happens next time it happens next time it happens Alexa has added support control! When editing scene behavior in Kasa the app and repeatedly insert and remove a USB device, make sure 've... Check your past logs for the purpose of fixing HomeKit says that the page not... Homekit enabled ) have fixed the setup is renaming the plug have fixed the setup is renaming the plug frequently. You quickly and repeatedly insert and remove a USB device will not respond to voice command through Echo/Google home.... To enable remote control in the past three weeks kasa all devices not responding i have kill... Issue with Alexa and the TP link plugs some of my devices from time time! Details on TP-Link 's Privacy practices, see ve been noticing my link! The trip but Google will do the same routine, and my Harmony Hub areas of devices. The last month ( former Wink user ) and really love it voice via Google home repeat multiple! Was relying on smartthings to act as a solution in areas of my condo with enabled... Remove a USB device will not be available in all countries the to! Google Mini device closer to your favorite teams ’ color or dim them to a subtle purple for a.! It again, follow these steps: Open the menu in the local.! Me in the Kasa app to check the LED status still shows the. 100 off ) the top left corner, make sure you 've set up a smart home....

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